Does Jane App Provide a Notice of Privacy Practices?
By NPP Generator Research Team · Published Apr 24, 2026 · Last reviewed Apr 24, 2026 · 5 min read
Key Takeaways
- ✓ Jane App does not produce a HIPAA Notice of Privacy Practices for US practices
- ✓ Jane App does sign a BAA for US customers — but this covers the vendor relationship, not patient-facing HIPAA notices
- ✓ Jane is Canadian-founded and primarily PIPEDA-compliant; the HIPAA BAA is available specifically for US customers
- ✓ The NPP obligation is the covered entity's responsibility regardless of which EHR you use
- ✓ Jane is popular with physical therapists, chiropractors, mental health providers, and allied health — all of whom need an NPP if they are HIPAA covered entities
Jane App is a practice management platform popular with physical therapists, chiropractors, mental health counselors, occupational therapists, and other allied health providers in the US and Canada. Founded in British Columbia, Jane built its platform around PIPEDA (Canada's federal privacy law) and later added HIPAA compliance features for US customers. Despite being HIPAA-compliant infrastructure, Jane does not produce the patient-facing HIPAA Notice of Privacy Practices that US covered entities are required to provide.
Jane App's HIPAA Compliance Features
- Business Associate Agreement for US customers. Jane executes a BAA with US-based covered entities upon request. This covers Jane's handling of PHI in its scheduling, charting, billing, and telehealth tools.
- Encrypted data storage and transmission. All patient data is encrypted at rest and in transit.
- HIPAA-compliant telehealth. Jane's built-in video feature is available in a HIPAA-compliant mode for US providers.
- Intake form builder. Customizable intake documents that clients complete before their first appointment — but these are practice-designed forms, not a Notice of Privacy Practices.
- Access controls and audit logs. Role-based permissions and activity logging.
Why Jane's Intake Forms Aren't an NPP
Jane's intake form builder lets practices create consent forms, health history questionnaires, and custom agreements. These are practice-designed documents — Jane provides the delivery mechanism, not the content. Even if a practice includes a consent-to-treatment form or a client agreement in Jane's intake flow, that does not constitute a HIPAA Notice of Privacy Practices.
A Notice of Privacy Practices is a specific regulatory document with mandated content under 45 CFR § 164.520(b), including the HHS-required header statement, descriptions of all permitted uses and disclosures, all eight individual rights under HIPAA, complaint procedures, and a current effective date aligned to the HHS February 2026 revised model. See what is a Notice of Privacy Practices for the full content requirements.
US vs. Canadian Practices Using Jane
Canadian practices using Jane operate under PIPEDA and provincial privacy laws, not HIPAA. They do not need a HIPAA NPP. US-based HIPAA covered entities using Jane need:
- A signed BAA with Jane (request from Jane's support team)
- A HIPAA-compliant Notice of Privacy Practices under 45 CFR § 164.520
- Public website posting, physical office posting, and patient distribution of the NPP
What You Still Need if You Use Jane App
- A HIPAA-compliant NPP updated to the HHS February 2026 model (the compliance deadline was February 16, 2026)
- Public website posting of the NPP
- Physical office posting (or a clear sign directing patients to the online NPP if you're fully virtual)
- An acknowledgment process for each new patient — Jane's intake system can capture this once you upload your NPP
Frequently Asked Questions
Does Jane App provide an NPP?▼
No. Jane App provides HIPAA-compliant infrastructure and signs a BAA for US customers, but does not produce a Notice of Privacy Practices. The NPP is a covered-entity obligation under 45 CFR § 164.520.
Does Jane App sign a HIPAA BAA?▼
Yes, for US customers. Jane executes a BAA upon request for US-based covered entity practices. Canadian practices operating under PIPEDA do not require a HIPAA BAA.
Is Jane App popular with physical therapists?▼
Yes — Jane is widely used by physical therapists, occupational therapists, chiropractors, and other allied health providers. US-based practices in these specialties are HIPAA covered entities and need an NPP. See NPP for physical therapy practices for specialty-specific guidance.
How do I add my NPP to Jane's intake flow?▼
Generate your NPP as a PDF, then in Jane go to Settings → Intake Forms and upload the NPP as a required document for new clients. Configure it so clients must view and acknowledge it before their first appointment.
Generate your NPP in under 5 minutes.
Upload the PDF to Jane's intake flow, post it on your website, and you're covered. HHS February 2026 model with Part 2 SUD language. $49 one-time — no subscription.
Start your NPP — $49Free watermarked preview available. See sample →